Jobs

Job Description and Specifications

Job Grade: AAAG Job Grade 3

Department: Corporate Communication

Reports To: Chief Executive Officer

Location: Lusaka - Zambia

Deadline: 7th March 2025

A. Job Purpose

The Manager shall lead the Association’s corporate communication and stakeholder

engagement role. S/he shall be responsible for implementing corporate communication and

stakeholder management strategies for the Association to ensure unified, consistent and

positive messages that define and promote the corporate identity and mission of the

Association. S/he shall assist in establishing and maintaining collaborations for the shared

aspirations with like-minded entities, including revenue mobilization.

B. Job Duties and Responsibilities

1. Stakeholder Engagement:

• Develop and implement comprehensive corporate communication strategies to promote the Association’s vision, mission and objectives.
• Ensure consistency and alignment of all internal and external communications with the Association’s brand and values.
• Oversee the creation and dissemination of press releases, newsletters, annual reports, and other communication materials.

2. Stakeholder Engagement:

• Lead stakeholder engagement initiatives to build and maintain strong relationships with key stakeholders, including members, partners, government agencies, and the public.

• Develop and execute strategies to enhance stakeholder collaboration and support for the Association’s activities and objectives.

• Organize and manage stakeholder events, workshops, and forums to facilitate dialogue and information exchange.

3. Media Relations:

• Act as the primary point of contact for media inquiries and manage media relations to ensure positive coverage of the Association.

• Develop and maintain relationships with journalists, editors, and other media professionals.

• Prepare and coordinate responses to media inquiries, including interviews, press conferences, and media statements.

4. Brand Management:

• Oversee the development and maintenance of the Association’s brand identity, ensuring consistent use of logos, colors, and messaging across all platforms.

• Monitor and manage the Association’s public image and reputation.

• Implement brand awareness campaigns and initiatives to enhance the Association’s visibility and recognition.

5. Digital Communication:

• Manage the Association’s digital communication channels, including the website, social media platforms, and email newsletters.

• Develop and implement digital marketing strategies to increase online engagement and reach.

• Analyze and report on digital communication metrics to assess effectiveness and identify areas for improvement.

6. Content Development:

• Oversee the creation of high-quality content for various communication channels, including articles, blogs, videos, and infographics.

• Ensure all content is accurate, engaging, and aligned with the Association’s messaging and goals.

• Collaborate with other departments to gather information and develop relevant content.

7. Revenue Mobilization:

• Assist in identifying and pursuing revenue mobilization opportunities through partnerships and collaborations.

• Develop communication strategies to support fundraising and revenue-generating initiatives.

• Prepare proposals and presentations to attract and secure funding from potential partners and donors.

8. Crisis Communication:

• Develop and implement crisis communication plans to manage and mitigate potential risks to the Association’s reputation.

• Act as the primary spokesperson during crisis situations, providing timely and accurate information to stakeholders and the media.

• Coordinate with internal teams to ensure a unified response during crises.

9. Risk Management, Research and feedback reporting

• Undertake management of strategic corporate communication and stakeholder risks.

• Develop appropriate public feedback mechanisms;

• Undertake research to advance the role of the association

C. Qualifications:

• Minimum of fifteen (15) years of experience in corporate communications and public relations or stakeholder management related role, at least five (5) of which should be at managerial level.

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field (Master’s degree preferred).

• Fluency in spoken and written English and French. Knowledge of Portuguese will be an added advantage.

• Proven track record of developing and implementing successful communication strategies.

• Strong understanding of media relations, digital communication, and brand management.

• Excellent written and verbal communication skills.

• Strong interpersonal skills and the ability to build relationships with stakeholders at all levels.

• Experience in managing social media platforms and digital marketing campaigns.

• Ability to work under pressure and manage multiple projects simultaneously.

• Strong organizational and project management skills.

• Experience in revenue mobilization and fundraising is a plus.

D.Competencies:

• Strategic Thinking

• Leadership and Team Management

• Creativity and Innovation

• Negotiation and Persuasion

• Analytical and Problem-Solving Skills

• Attention to Detail

• Adaptability and Flexibility

• Integrity and Professionalism

• Shown merit and ability as reflected in work performance and results.

• Willingness and ability to work in/from any location in Africa.

• Willingness and ability to travel extensively.

• Cultural diversity awareness.

• Ethical conduct

• Neutral and Independent

• Diplomatic and Flexible

• Excellent project management skills

• Adaptable - able to respond effectively to a VUCA environment.

E. Application Process

Interested candidates should submit their resume, cover letter, and any relevant

certifications to careers@aaag.org.zm by 05.00 PM (CAT) on 7th March 2025. The

The association is an equal opportunity employer and encourages applications from all qualified

individuals and does not charge for its recruitment-related services

Job Description and Specification for Executive Assistant to the CEO: JOB GRADE AAAG-4
Position Title: Executive Assistant to the CEO
Department: Chief Executive’s Office
Reports To: Chief Executive Officer
Location: Lusaka - Zambia

A. Job Purpose

The Executive Assistant to the Chief Executive Officer (CEO) will provide comprehensive administrative and secretarial support to the CEO, with a focus on board secretarial services, stakeholder engagement, diary management, protocol coordination, office administration, and departmental coordination. This role is critical in ensuring the efficient operation of the Executive Office and supporting the CEO in executing his duties effectively.

B. Job Duties and Responsibilities Duties and responsibilities at this grade entail:-

1. Board Secretarial Services - Assist the CEO to:

• Prepare and distribute board meeting agendas, minutes, and related documents.
• Coordinate logistics for board meetings, including scheduling, venue arrangements, and catering.
• Maintain accurate records of board decisions and actions, and ensure compliance with governance policies and procedures.
• Act as a liaison between the board members and the CEO, facilitating effective communication.

2. Stakeholder Engagement:

• Assist in managing relationships with key stakeholders, including members, partners, government agencies, and other organizations.
• Prepare and coordinate communications to stakeholders, including newsletters, reports, and presentations.
• Organize and support stakeholder events, meetings, and engagements to enhance collaboration and partnerships.

3. Diary Management:

• Manage the CEO’s calendar, scheduling appointments, meetings, and travel arrangements.
• Ensure the CEO is well-prepared for meetings by providing necessary documents, briefings, and itineraries.
• Coordinate and prioritize the CEO’s commitments to optimize their time and productivity.

4. Protocol Coordination:

• Manage protocol arrangements for official events, visits, and functions involving the Accountants General and Chief Executive Officer.
• Ensure adherence to organizational and cultural protocols in all interactions and engagements.
• Coordinate with external parties to ensure seamless execution of protocol requirements.

5. Office Administration:

• Oversee the day-to-day administrative operations of the Executive Office.
• Maintain confidential and sensitive information with the highest level of integrity and discretion.
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail, ensuring timely responses.

6. Departmental Coordination:

• Facilitate communication and coordination between the CEO and various departments within the organization.
• Assist in the preparation of reports, presentations, and other documentation required by the CEO.
• Support the implementation of strategic initiatives and projects led by the CEO.

7. Communications Support:

• Draft, edit, and proofread communications, including emails, letters, reports, and presentations.
• Ensure communications are clear, accurate, and aligned with the organization’s tone and style.
• Manage the CEO’s social media presence and assist in content creation as needed.

8. Travel Management:

• Arrange domestic and international travel for the Members of the General Assembly, the Executive Committee and the CEO, including flights, accommodations, and transportation.
• Prepare travel itineraries and ensure all necessary travel documents are in order.
• Handle travel-related expenses and reimbursements.

9. Event Planning and Coordination - may be alled upon to assist:

• Plan and coordinate internal and external events, such as conferences, workshops, and seminars.
• Manage event logistics, including venue selection, catering, and attendee registration.
• Ensure events run smoothly and address any issues that may arise.

10. Other Responsibilities:

• Perform any other duties as assigned by the CEO to support the efficient operation of the Executive Office.
• Continuously seek opportunities to improve processes and enhance the effectiveness of the Executive Office.

C. Qualifications:

• Minimum of ten (10) years of experience in an executive assistant or administrative support role in a corporate or not for porfit setting.
• Bachelor’s degree in Business Administration, Management, Communications, or a related field.

· Fluency in spoken and written English. Knowledge of French or Portuguese will be an added advantage.

• Good understanding of media relations, digital communication, and brand management.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to build relationships with stakeholders at all levels.
• Experience in managing social media platforms and digital marketing campaigns.
• Ability to work under pressure and manage multiple projects simultaneously.
• Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• High level of integrity, discretion, and professionalism in handling confidential information.
• Detail-oriented with strong problem-solving and decision-making abilities.

D. Essential Skills and Competencies:

• Organizational skills for managing schedules, events and tasks
• Multitasking skills for handling multiple projects and priorities
• Time management skills for meeting deadlines and optimizing efficiency
• Communication skills for interacting with various individuals and conveying information clearly and professionally.
• Adaptability and Flexibility Cultural diversity awareness.

E. Application Process

Interested candidates should submit their resume, cover letter, and any relevant certifications to careers@aaag.org.zm by 05.00 PM (CAT) on 5th July 2024.

The Association is an equal opportunity employer and encourages applications from all qualified individuals and does not charge for its recruitment related services.